Privacy notice
This notice explains what we collect through the waiting-list, booking-request, private-cohort enquiry and course feedback forms, and how we use it.
Who we are
San Digital AI Training, covering the AI-Assisted Engineering and AI-Assisted Knowledge Work courses, is operated by San Digital Limited. If you have a question about this notice, email office@sandigital.uk.
What we collect
- Waiting list: your email address and the course you are interested in, plus an optional first name.
- Booking request: your email address, full name, the course you chose, chosen times, number of places, payment choice, whether you are booking personally or for an organisation, organisation name where relevant, invoice email and optional current role.
- Private-cohort enquiry: your name, work email, organisation, approximate team size, programme goal, and optional course interest and preferred timing.
- Course feedback: your name, rating, comment and optional permission to publish your comment, rating, name and profile picture. The form does not collect a picture. We agree any picture with you separately before using it.
- Your consent choices, the wording you agreed to, the submission time and the source page.
How we use it
- To manage your waiting-list request, booking request or private-cohort enquiry.
- To contact you with the next relevant step.
- To send occasional course updates only when you give separate marketing permission.
- To improve the courses using your feedback, and to publish your quote and rating with your name and an agreed profile picture only when you give publication permission. You can submit feedback with this permission unticked.
Where submissions go
When you submit a form, the details are delivered to San Digital's private Slack workspace so the course team can respond. Slack acts as a service provider here. Destination addresses, workspace credentials and provider keys are never placed in the public site.
If you give the separate marketing permission, we also add your email address and course interest to our mailing list, which Buttondown runs for us as a service provider. The subscription becomes active only after you confirm it by email, every mailing includes an unsubscribe link, and withdrawing the permission or unsubscribing stops the mailings. Without that permission your details are not sent to Buttondown.
Payments
Card payments happen on a Stripe-hosted page and invoices are issued through Stripe Invoicing. Stripe acts as our payment processor for both routes. We do not see or store card numbers. We receive the payment confirmation, amount and payer email.
For invoice payments we also collect, by email, the billing name and address and any purchase order or VAT details. We use these details only to prepare and manage the invoice.
Website analytics
We use Vercel Web Analytics to count visits and see which pages are read. It does not set cookies and stores nothing on your device, so there is no consent banner to accept or decline. Each request records the page address, the referring address, approximate location from the network address, and browser and device type. Visitors are counted using a value derived from the request that is discarded within 24 hours.
We also record which links and buttons are used, whether a form was started or submitted, whether it showed a validation error, and, where a control relates to a course, the selected course as one of a fixed set of categories. These events carry only a control identifier and that category.
We use this only as aggregate totals to decide which course pages to improve. No names, contact details, free text or other personal submission fields are sent to analytics, events are not linked to your identity, and analytics cannot follow you between websites. Our lawful basis is legitimate interests in understanding how the site is used. Vercel Inc. acts as a service provider.
Retention
After our last relevant contact with you, we keep your enquiry or waiting-list record for up to 24 months. We may need to keep it longer because of a booking, a contract or a legal obligation. Your marketing permission continues until you withdraw it or we remove the contact record.
Payment and invoice records are kept for six years to meet accounting obligations.
Course feedback is kept for up to 24 months. If you give permission for a public quote, we keep the quote and its permission record while it is in use. You can ask us to remove the quote or withdraw permission by emailing office@sandigital.uk.
Your choices and rights
You can ask for access to, correction of or deletion of your information. You can object to marketing or withdraw permission at any time. Contact office@sandigital.uk.
What we do not do
We don't run session replay, capture keystrokes, create heatmaps or use advertising pixels. If your manager receives a course report, it won't contain your individual prompts or conversation history.