The Microsoft Research survey
Microsoft Research asked 319 knowledge workers about their use of generative AI in a 2025 survey. Those who had more confidence in it reported less critical thinking. The effort they still described was more concerned with checking information and staying responsible for the task. Because these were people's own reports at one point in time, the study cannot tell us that confidence caused the change.
On the course, you'll practise that checking before a briefing reaches a colleague or client.
Self-report is a poor test
People's ratings of their own AI proficiency did not predict their task results in the GLAT study. Their scores on a performance test did. Yet a systematic review in 2024 found that most AI-literacy assessment relied on people describing their own ability.
That is why this course assesses observed work rather than quiz answers: mass-market courses such as Google AI Essentials teach fundamentals and prompting with self-paced quizzes, with no dedicated verification module and no observed, evidence-based assessment.
Read the CHI 2025 study, the GLAT performance study and the 2024 assessment review.
Hiring demand and the EU AI Act
More than one-third of entry-level jobs now require AI skills, according to employers surveyed by NACE in spring 2026. The EU AI Act's Article 4 asks organisations that provide or deploy AI in the EU to support staff AI literacy.
For organisations within the Act's scope, Article 4 has applied since February 2025. It requires support for AI literacy without prescribing a particular training course. The Commission updated its guidance in July 2026, before wider AI Act obligations began applying in August. A course based on observed work can contribute records of attendance and group results as evidence of that support. We don't include anyone's individual conversations in those records.
Read the NACE survey and the European Commission's Article 4 questions and answers.